Account & data requests
Clear information for your visit and your next step with Supplify.
Request account or data removal
To request removal of your Supplify account, a Google or Facebook sign-in connection, or information you have shared with us, send a privacy request through our contact form.
- Choose Privacy request as the enquiry topic.
- Use the email address associated with your Supplify account.
- Tell us whether you want to remove a sign-in connection, delete your account, or ask about particular information.
We may ask for enough information to confirm that the account belongs to you before acting on the request. Please do not send passwords, recovery codes or identity documents in the contact form.
Send a privacy requestRemoving a provider connection
You can also remove Supplify from the connected apps in your Google or Facebook account settings. Removing that connection stops future sign-in through the provider; it does not by itself delete your Supplify account or earlier order records.
Order records and backups
Some order information may need to be retained to handle existing orders, resolve questions or meet applicable recordkeeping obligations. We will explain this when reviewing your request. Information removed from the active website may remain in existing backups until those backups expire.